Queue mangement

A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via different channels such as Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

• Predicts waiting times accurately.
• Allows you to customise your settings.
• Integrates with different platforms.
• Predictive Analysis & Customer Journey Mapping.
• Provides performance insights via reports and dashboards.
• Enables you to engage waiting customers with digital signage.
• Create your own solution-choose from fundamental and optional features.

This ticket-less, single line queuing system is a cost-effective way to manage queues in the fairest and fastest way at retail and pharmacy check-outs. When there are electronic linear queues, customers are treated on a first come, first served basis, which feels quicker. As customers reach the front, they are called to the next available counter when the teller presses a button.

• Best for short transactions.
• Easy to install and deploy.
• Wait times less than multiple queues.
• Customers served on first come, first served basis.​

Take a step forward with Denlob’s queuing app, Mobile-Q. This take-a ticket solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple mobile app, and join the queue when it’s their turn.

• Best for short transactions.
• Easy to install and deploy.
• Wait times less than multiple queues.
• Customers served on first come, first served basis.​